Custom Order Status

Getting Started (Set Up)

• Step 1: Create Statuses
• Step 2: Create Email Templates
• Step 3: Style the Lookup Page
• Step 4: Add the lookup widget to your website
• Editing the Email Template

How-To Guides

• Working with Orders - Setting Status
• Working with Orders - Searching and Viewing
• Working with Orders - Assigning Users
• Working with Saved Views
• Working with Statuses
• Working with Workflows

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Manuals

• SMS Pricing
• Shortcodes for Templates
• Mobile Scan to Update
• Workstation Scan Tool
• Workflow Automation
• Bulk Update Tool

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API v1

• Order Status API v1
• Order Status
• Order Users
• Order Tags

Shopify Flow

• Set Initial Due Date Automatically

FAQ

• Can the custom order status be set by setting a tag in Shopify
• Some older orders do not have the same information as Shopify
• Can you set custom order statuses on draft orders?
• Some of my orders are not showing in the app
• Is it possible to set an order status for each line item in the order?
• My emails are not sending

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