The lookup form can be added to your website to allow customers to check the status of their orders. This feature is optional, but it allows customers to check the status of their orders independently without needing to contact customer support.
To add the lookup widget to your website, you must add the following code to any page on your website.
<div class="w3-order-lookup"></div>
Steps
- In your shop admin, select Online Store under Sales Channels
- Select Pages
- Edit an existing page or select Add Page to create a new page
- In the content section of the page, select the Show HTML button
- paste the code into the editor
- press Save