Overview
Having a confirmation email that does not include the option that your customer selected is certainly not ideal.
However, you are in luck! Updating the Confirmation Email to include the line item properties a quick and simple task! Just follow the steps below, and your Emails will include all of the Custom Product Options information in no time!
Tutorial
Step 1: Locate your Confirmation Email.
- Log into your Shopify admin and click on the "Settings" button on the bottom left of the admin menu.
- Next, you will want to click on the "Notifications" link.
- Once you are on the Notifications page, you will notice the "Order Confirmation" template. Click this.
Step 2: Edit the Confirmation Email
- Hold "Ctrl" and press "F". In the window that pops up on the top right of your screen, type "list__item-title" (That is 2 underscores)
- Scroll to the highlighted word.
- Place this snippet directly below that line.
{% assign property_size = line.properties | size %}
{% if property_size > 0 %}
<p>
{% for p in line.properties %}
{% if p.first contains "_options" %}
{% continue %}
{% endif %}
{% unless p.last == blank %}
<small>{{ p.first }}:</small>
{% if p.last contains '/uploads/' %}
<a target="_blank" href="{{ p.last }}"><small>Link</small></a>
{% else %}
<small>{{ p.last }}</small>
{% endif %}
<br>
{% endunless %}
{% endfor %}
</p>
{% endif %}
Step 3: Save The Template
- Once this is pasted into the editor, simply scroll down to the bottom of the window and click on "Save".
Your Confirmation Email should now include the product options!
If you have any questions/concerns feel free to shoot us an email at: support@w3trends.com
Click below link for a visual tutorial: